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Logistics of online retailing
The development of e-tail logistics
ChapterFernie, J, Fernie, S. and McKinnon, A.C. in: Logistics & retail management: Emerging issues and new challenges in the retail supply chain, ed Fernie, J. and Sparks, L. 5th ed., Kogan Page: London 2018
This chapter significantly updates the corresponding chapter in the 4th edition of this book. It begins by reviewing the continuing growth and restructuring of the online retail market and goes on to examine the logistical challenges faced retailers selling goods online. Where should multi-channel retailers pick online customer orders – in their shops or in separate ‘fulfilment centres’? ...
The Possible Impact of 3D Printing and Drones on Last-Mile Logistics: An Exploratory Study
PaperMcKinnon, A.C., Built Environment, 42, 4, 617-629 (2016)
3D printing and drones may have the potential to transform the movement of freight in urban areas, particularly on the so-called 'last mile' to the home. This paper reviews available evidence on the likely scalability of these innovations in a city logistics context and assesses their possible impact on urban traffic levels. ...
Drones: will last mile logistics take to the air
ArticleMcKinnon, A.C. Article in Future Logistics, a Freight & Logistics supplement by the FTA. October 2016
This short article discusses the feasibility of mass distribution of parcels by drone. It examines the logistical options for replacing vans with drones and the practicalities of despatching and receiving drones. It concludes, for several reasons, that delivery by drone is likely to be, at best, a premium, niche service. ...
Crowdshipping: a communal approach to reducing urban traffic levels
PaperMcKinnon, A.C. Logistics White Paper 1/2016
Crowdshipping applies crowd sourcing to the delivery of freight, mainly in urban areas. It gives ordinary citizens a chance to carry small consignments for others, often in the course of their normal travel, for a fee. It is an example of the so-called 'gig economy' in action. ...
Distribution by Drone
ChapterMcKinnon, A. C., in Green logistics: Improving the environmental sustainability of logistics, 3rd edition, ed. McKinnon, A.C., Browne, M., Piecyk, M. and Whiteing, A., Kogan Page: London, 397-402. (2015)
This 'postscript' to the Green Logistics book considers the possible environmental impact of widespread distribution of parcels by Unmanned Aerial Vehicles (UAV) or drones, as they are commonly known. Government controls on domestic airspace currently prevent such deliveries in many countries. ...
The development of e-tail logistics
ChapterFernie, J, Fernie, S. and McKinnon, A.C. in: Logistics & retail management: Emerging issues and new challenges in the retail supply chain, ed Fernie, J. and Sparks, L. 4th ed., Kogan Page: London 2014
This book chapter reviews the growth of business to consumer (B2C) e-commerce, the evolving market structure and consumer responses to online retailing. It then examines the logistical challenges faced retailers selling goods online and organising delivery to the home. Where should multi-channel retailers pick online customer orders – in their shops or in separate ‘fulfilment centres’? ...
The interface between retailers and logistics service providers in the online market
PaperXing, Y., Grant,D. McKinnon, A.C. and Fernie,J European Journal of Marketing, 45 (3): 334-357 (2011)
The growth in online shopping has presented challenges for physical distribution service quality (PDSQ) provided by retailers, including both multiâ€channel and pure players, and logistics service providers (LSPs). Issues emerging from a consumer survey regarding electronic physical distribution service quality (eâ€PDSQ) informed this paper's research. ...
Comparative carbon auditing of conventional and online retail supply chains: a review of methodological issues
PaperEdwards, J.B., McKinnon,A.C. and Cullinane, S.L. (2011): in, Supply Chain Management: An International Journal, 16 (1): 57-63 (2011)
Is it better for the environment to shop online and have the goods delivered to your home or to go the shops yourself by car or bus to purchase them? This paper discusses the methodological issues that have to be resolved when undertaking this environmental comparison. ...
Physical distribution service quality in online retailing
PaperXing, Y., Grant, D.B, McKinnon, A.C and Fernie, J. in: International Journal of Physical Distribution & Logistics Management, 40 (5): 415-432. (2010)
Many traditional retailers use the internet as a complementary business channel while so-called ‘pure player’ retailers only sell products via the internet. In the early stages of the development of online retailing, it was unclear which type of e-tailer would offer superior electronic physical distribution service quality (eâ€PDSQ) to consumers. ...
Comparative analysis of the carbon footprints of conventional and online retailing: A “last mile” perspective
ArticleEdwards, J.B., McKinnon, A.C. and Cullinane, S.L. (2010), International Journal of Physical Distribution and Logistics Management, vol 40, no. 1/2
This paper compares the carbon intensity of personal shopping trips and van deliveries to the home. It focuses on the so-called “last mile” i.e. the last link in the supply chain to the home. Several last mile scenarios are constructed for the purchase of small, nonâ€food items, such as books, CDs, clothing, cameras and household items. ...
Online shopping: the logistics issues
ChapterMcKinnon, A. C. and Fernie, J. in: The Retailing Book: Principles and Applications, ed. Freathy, P. Prentice Hall, Harlow, 273-285 (2003)
This book chapter examines the role of logistics in online retailing with particular reference to the grocery sector. The first half reviews the development of the online retail grocery market, mainly in the UK and US. The remainder of the paper deals with three critical logistics issues that online retailers have to address. ...
Unattended delivery to the home: an assessment of the security implications
PaperMcKinnon, A. C. and Tallam, D. in International Journal of Retail & Distribution Management, 31 (1): 30-41 (2003)
As the volume of retail sales distributed to the home rises, the proportion of deliveries made when there is no one at home (i.e. “unattended”) is also likely to increase. Traditionally unattended delivery involved leaving orders on the doorstep or with a neighbour. ...
New opportunities for crime in the e-tail supply chain
ReportMcKinnon, A.C. and Tallam, D. Report commissioned by the UK Technology Foresight Programme and Department for Trade and Industry, London (2002)
The UK home delivery market was predicted to grow by around 80% between 2000 and 2005 with much of this growth fuelled by the expansion of online shopping. As the relative importance of distribution to the home was set to increase, greater attention had to be paid to the risk of theft in the related delivery channels. ...
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